About

I am a creative problem solver. I have a passion for improving outcomes by empowering people around me.

Extensive experience in delivering impactful software, building high-performance teams, and catalysing business transformation.

Managed an IT portfolio of 70+ team members, ~$10M (AUD) annual revenue, leading through transformational change including an acquisition, re-branding, systems overhaul, policy changes, re-structure, growth, and a pandemic.

International experience working for customers in US, Europe and Australia, managing distributed and local teams across Australia, Canada and India. Experience managing agile transformation projects and ITIL operational teams.

Delivered the winning project for IT News Award 2021 Health category and provided delivery risk and governance management for the innovative RideSpace app announced by the Victorian Premier.

Consulted for 25+ organisations, mentored more than 100 colleagues, and delivered critical projects. Technology portfolios handled include Data and Analytics, Human Centred Design, Software development for cloud transformations and mobile applications. Domains include Financial services, Government, Regional Councils, Regulatory authorities, FMCG (Fast Moving Consumer goods), State Treasury and Emergency Services.

In the community, I volunteer as the Chair/ Non-executive board member of a School Council.

 

What drives me

 

Personal Growth

Acquiring new knowledge in areas of technology and leadership keeps me motivated to try new challenges. I enjoy the richness of life a little bit better every day due to the learnings from various experiences. They have equipped me to be a logical thinker, present in the moment, and experience deeper emotions and empathise and connect with people around me.

You can read about a part of my journey in this article: A guide to being at peace with personal growth.

 

Catalyse Positive Change

The opportunity for rapid positive change is all around us. Sometimes all we need is the right connection, encouragement or resolution of a blocker. It is incredible to see outcomes emerge when we connect people, technology and processes from disparate places to bring out a novel solution to an existing problem. 

Contact me to chat about how we can shape a better future by creatively using what is at our disposal today!

 

Human-centred Decision Making

Hey, it’s not personal, it’s just business!

In reality, everything is personal, and everything is business. The work that we do, however small or large it is, is a contribution to our society. We live in a world where an individual cannot cater to all of his/her needs.

Once we realise this, we understand that everything we do, affects the people around us, so why not be conscious and aware about it to make better everyday decisions and derive more satisfaction from our work? 

Purpose and the satisfaction that the purpose improves the world is a great generator for self-motivation.

 

Community Contributions

Be the agent of change that you want to drive. Work is a very structured way to contribute to society. However, there are huge pockets of opportunities where your skill or care can make a significant difference in an unattended space in your immediate neighbourhood.

Be it providing technical guidance to a public school, or even rushing to check in on a neighbour where a family member couldn’t reach them, there are a lot of things that make this place a caring and beautiful place to be in. 

 

 

 

Work Experience

Extensive experience in delivering impactful software, building high-performance teams, and catalysing business transformation.

15+

Years of Experience

100+

Colleagues mentored

25+

Customers

10m+

Revenue Budgets

Jan 2020 – Present

1 Year 3 Months

State Delivery Manager

Ampion (Shelde), a Wipro company

Managing a high-performing team of 25+ consultants and providing delivery assurance for projects involving Cloud Automation, Identity and Access Management, Data Protection and Analysis for ASX 20 enterprises in domains such as Finance, Transportation and Telecommunications.

May 2021 – Aug 2021

1 Year 3 Months

ICT Implementation Manager (Temporary)

Manor Lakes P-12 College

Temporary position at the College to plan ICT upgrade and remediate operational performance. Provided auditing, planning and recommendations for Network and Data Centre upgrades, Team operational efficiency improvements, Procurement and implementation of devices and software; and automation of processes.

Jan 2020 – Apr 2021

1 Year 3 Months

Squad Leader | State Delivery Manager | General Manager

Telstra Purple Pty Ltd, (Readify)

Managing a high-performing team of 70+ consultants and providing delivery assurance for projects in experience and interaction design, data and software development.

 

  • Set up autonomous leadership functions to streamline and sustain operations.
  • Restructured and cross-skilled data team to improve revenue and utilisation.
  • Enabled smooth transition to work from home through customer and contract negotiations and technology adoption.
  • Created flexible work arrangements for 20% of the workforce to cope with pandemic related issues.
  • Invested in strategic skill development to target new technology markets resulting in wins in sales.
  • Supported lateral movements for employees to improve career alignment.
  • Contributed to policy updates and roll out including a revised career framework for 400+ employees.

Jun 2018 – Jan 2020

1 Year 7 Months

Associate Squad Leader | Associate General Manager

Telstra Purple Pty Ltd, (Readify)

  • Hired a team of User Experience consultants to start our own in-house Design practice.
  • Provided escalation and delivery management for multiple highly complex projects, bringing closure and winning business outcome.
  • Revamped the processes to agile-based processes improving efficiency and effectiveness.

Jul 2017 – Jun 2018

1 Year

Team Lead, Managed Services

Telstra Purple Pty Ltd, (Readify)

Trusted to autonomously lead people through high-risk engagements with a proven record of delivering sustained engineering services and on-going support to our customers.

 

  • Restructure and growth of managed services team.
  • Succession planning, capacity planning and process automation.

Jan 2014 – Jun 2017

3 Years 6 Months

Technical Lead

Telstra Purple Pty Ltd, (Readify)

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Oct 2011 – Nov 2013

2 Years 2 Months

Technology Lead

Infosys Ltd

Provide quality system analysis and solutions for customers.
• Provide technical inputs to management and team members, solution design for pre-sales team.

Oct 2009 – Oct 2011

2 Years

Technology Analyst

Infosys Ltd

Provide quality system analysis and solutions for customers.
• Provide technical inputs to management, solution design to assist pre-sales team.

Aug 2006 – Oct 2009

3 Years 2 Months

Systems Engineer

Infosys Ltd

Provide quality system analysis and solutions for customers.

I was impressed by Horay’s refreshing no-nonsense approach to creating structure, solving complex problems, and addressing commercial/logistic problems. Horay’s approach is diplomatic yet frank and effective at creating good outcomes for all involved.  

Lex Giezen

He has the skillset to review a contract like a lawyer, talk about technical matters like a good techie and show a lot of maturity and experience when reviewing project delivery. Houratious identified key strategic technology areas, empowered the next level leadership by providing them necessary autonomy, and he was always there when he was needed.

Amal Abeygunawardana

 

My Current Work

Governance and Assurance for Transformational Technology Projects

Policy and Processes

People and Culture

Contracts and Risk

 

 

Contact me for

General Chat

New Opportunities